FrankCrum is a Top Workplace!

Frank Winston Crum Insurance (FWCI) issues Workers' Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in over 40 states and continues to expand. In addition to regional and product line growth, FWCI has enhanced its value-added services. What has not changed though is the firm's commitment - echoed throughout the family of companies - "always to do the right things for the right reasons!"

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The Role You'll Play to Create Success

We are excited to announce our search for a full-time Director of Data Strategy and Operations! This role leads the development and execution of a comprehensive, enterprise-wide data strategy, overseeing governance, quality, privacy compliance, analytics capabilities, and modern data architecture. It collaborates closely with business and technology leaders to drive value through data, while building high‑performing teams, optimizing operations, and providing executive-level insight into data initiatives and outcomes at Frank Winston Crum. 

1. Defines and executes a comprehensive data strategy aligned with organizational objectives.
2. Leads cross-functional data initiatives, partnering with business and technology leaders to drive value through data.
3. Develops a roadmap for data capabilities, including governance, analytics, architecture, and tooling.
4. Establishes and oversees data governance frameworks, policies, and standards.
5. Champions data quality initiatives and drives the adoption of data stewardship across departments.
6. Ensures compliance with data privacy regulations (e.g., GDPR, CCPA) and internal policies.
7. Builds and leads a high-performing data operations team responsible for metadata management, data cataloging, lineage, and MDM (Master Data Management).
8. Oversees the development and management of KPIs to monitor data usage, health, and integrity.
9. Drives operational efficiency through process automation, data integration, and tooling improvements.
10. Collaborates with IT and engineering teams to define and maintain scalable data infrastructure and architecture.
11. Leads the evaluation and implementation of modern data platforms, tools, and technologies (e.g., cloud data warehouses, data lakes).
12. Serves as a liaison between technical teams and business stakeholders to ensure data needs are met and aligned with business goals.
13. Provides executive-level insights and updates on data initiatives and outcomes.
14. Demonstrates excellent leadership, communication, and stakeholder management skills.

The Attributes We Seek

1. Bachelor’s or Master’s degree in Computer Science, Data Science, Business Analytics, or a related field.
2. 10+ years of experience in data management, analytics, or data operations, with at least 3–5 years in a leadership role.
3. Proven experience leading enterprise data strategy initiatives.
4. Certifications such as CDMP (Certified Data Management Professional) or DGSP (Data Governance & Stewardship Professional), preferred not required.
5. Experience in a regulated industry (e.g., Insurance) is preferred not required.

Our Competitive Benefits

Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:

• Health Insurance is zero dollar paycheck cost for employee's coverage and only one-hundred-ninety-five dollars a month for family!
• Dental and Vision Insurance
• Short Term Disability and Term Life Insurance at no cost to the employee
• Long Term Disability and Voluntary Term Life Insurance
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
• 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
• Employee Assistance Program at no cost to the employee
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement
• Health Savings Account funded by FrankCrum
• Paid time off and holiday pay
• Education reimbursement 
• PTO cash out
• Tickets at Work
• Access to the Corporate America Family Credit Union
• Employee and client referral bonus programs
• Disaster Relief 

What's Special About FrankCrum

FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family of employer solutions" employs approximately 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.

The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, and Clearwater Free Clinic!

If you want to play this role to positively impact our client's day-to-day business, then apply now!

FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.